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Legal information

Documents of the Vozi platform — Terms of Use version 3.0.

Nature of the service

Vozi is an electronic intermediation platform reserved for licensed taxi carriers. Vozi does not carry anyone: rides are performed by a taxi carrier (sole trader or company) holding an authorisation from the city, with a driver holding a taxi licence.

The contract of carriage is concluded between the passenger and the taxi carrier when the driver accepts the order. The price follows the taxi tariff set by the city of the pick-up point. The service is available in Serbia, to adults only.

Operator

company name
[being completed]
registered office
[being completed]
registration number (matični broj)
[being completed]
tax ID (PIB)
[being completed]
legal representative
[being completed]
register
Serbian Business Registers Agency (APR), [being completed]

Documents

Terms of Use

v3.0 · under legal review

Passenger–Vozi contract: price, payment, cancellation, complaints, refunds, liability.

Read the document →

Privacy Policy

v3.0 · under legal review

Data collected, purposes, retention, recipients and your rights.

Read the document →

Carrier contract

v3.0 · under legal review

Relationship between Vozi and partner taxi carriers.

Read the document →

Premium terms

v1.0 · under legal review

Vozi Premium subscription: benefits, price, renewal, withdrawal, cancellation.

Read the document →

Ratings and reports rules

v1.0 · under legal review

Ratings, prohibited content, reporting and moderation.

Read the document →

Cookie policy

v1.0 · under legal review

Site cookies, consent and how to change your choice.

Read the document →

Draft under legal review — the text is not final until approved by a lawyer.

Cookies

The site sets strictly necessary cookies (language, theme, consent choice). Analytics (Google Analytics 4) and advertising (Google Ads) cookies are set only after you agree in the banner; without consent, no such cookie is set. Google is not contacted until you accept. Details in the cookie policy.

Cookie policy → ·

Contact

Complaints can also be filed from the ride details in the app. Your data rights (access, copy, erasure, withdrawing consent…) are exercised in the app's “My data” screen or at privatnost@vozi-auto.com.